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Setting ticket-time targets that cooks respect

2026-09-01 · 3 min read

Every ticket on ExpoKDS ages from green to yellow to red. The thresholds are per business and take a minute to change.

  • Quick service: yellow at 3, red at 6.
  • Full service dinner: yellow at 8, red at 15.
  • Bars: yellow at 2, red at 4.

Look at the order-to-screen and ticket time stats on your admin page after a week and adjust.